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Welcome to the new era of organizational behaviour! Virtual teams are replacing committees. Values and self-leadership are replacing command-and-control supervision. Knowledge is replacing infrastructure. Companies are looking for employees with emotional intelligence, not just technical smarts. Globalization has become the mantra of corporate survival. Co-workers aren’t down the hall; they’re at the other end of an Internet connection located somewhere else on the planet. Canadian Organizational Behaviour, Fifth edition, is written in the context of these emerging workplace realities. This edition explains how emotions guide employee motivation, attitudes and decisions; how values have become the new resource to shape workplace behaviour; how a person’s social identity relates to team dynamics, stereotyping, and organizational culture; and how appreciative inquiry has become one of the most important strategies in organizational change. This book also presents the new reality that organizational behaviour is not just for managers; it is relevant and useful to anyone who works in and around organizations. This book is filled with real-life examples to make OB concepts more meaningful and reflect the relevance and excitement of this field.